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ProCurve Networking by HP warranty information

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HP ProCurve Warranty Center
Warranty overview
HP ProCurve Networking products set the standards for quality and reliability. Our products and solutions are also backed by the best warranty in the industry.

HP ProCurve warranty & support

HP ProCurve networking products come with warranties you would expect from HP.

  • HP ProCurve Lifetime Warranty ♦ features next-business-day advance replacement
  • HP ProCurve warranty includes coverage for the fans and power supplies
  • Software release notification upon registration on the My.ProCurve.com website
  • Limited electronic or telephone support is available from HP. Refer to the HP Web site www.procurve.eu/customercare for details on the support provided and the period during which support is available. Details on the software releases provided and the period during which software releases are available are also found at this website.
  • Refer to the HP Web site www.procurve.eu/customercare for details on the service-level descriptions and product numbers. For details about services and response times in your area, please contact your local HP sales office http://welcome.hp.com/country/us/en/wwcontact.
  • Refer to the HP Web site www.procurve.eu/customercare for details on how to contact HP ProCurve technical support.
♦ Lifetime warranty: terms and conditions

Warranty terms and conditions

Warranty upgrades and extensions

How to get warranty service

If you need warranty service for one of the ProCurve networking products listed below, please contact your local ProCurve Competency Center.

When you call, please have the following information available:
  • Product number (for example, HP J4904A)
  • Serial number (for example, serial number US402YZ0A1)
  • Complete description of the product failure
  • Proof of purchase of your product