Products |
Telephone Support |
|
First year |
Additional years |
|
|
Included | Purchase support service |
|
Included | Purchase support service (*) |
| All other HP ProCurve products | Included | Included |
| Country / Region | ProCurve warranty support Number (numbers are "in-country / in-region" unless indicated otherwise) | Hours of operation for warranty support (local time unless indicated otherwise) | Email support on http://my.procurve.com (English, French, German, Italian, Spanish only) | Web case logging (English, German, Spanish, Italian, French, Portuguese only) |
|---|---|---|---|---|
| Albania | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Algeria | 021 67 66 66 | Mon - Thu: 8am – 6pm CET (UTC+1) / CEST (UTC+2), Sun: 9am – 7pm Dubai time (UTC+4) = 6am – 4pm Algeria time | http://my.procurve.com | http://europe.itrc.hp.com |
| Angola | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Armenia | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Austria | 08 1010 2531 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Azerbaijan | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com or support.az@hp.com | http://europe.itrc.hp.com |
| Bahrain | 800 00171 | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Belarus | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com or ukraine_calldesk@hp.com | http://europe.itrc.hp.com |
| Belgium | Dutch, English: 078 250012
French, English: 078 250013 |
Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Benin | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Bosnia and Herzegovina | Warranty support delivered by local ASDPs | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Botswana | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Bulgaria | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Burkina Faso | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Burund | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Cameroon | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Cape Verde | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Central African Republic | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Chad | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Congo, Democratic Republic of | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Congo, Republic of the | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Croatia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Cyprus | Intl: +30 210 8761880 or call local ASDP | Monday to Friday 8am – 5pm EST (UTC +2)/EEST (UTC+3), | http://my.procurve.com | http://europe.itrc.hp.com |
| Czech Republic | +420 261307751 | Mon – Fri 8am –5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Denmark | 35 25 65 65 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Djibout | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Egypt | 02 532 5222 | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Equitorial Guinea | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Eritrea | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Estonia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Ethiopia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Finland | 0303 9031 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| France | 0 826 02 01 21 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Gabon | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Gambia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Gaza and the West Bank | + 972 9 7623 300 intl or call local ASDP | 9 - 17, Sun to Thu (UTC + 3) | http://my.procurve.com | http://europe.itrc.hp.com |
| Georgia | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Germany | 01805 007534 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Ghana | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Greece | Toll free: 801 11 HPCARE or 801 11 47 22 73 Or local # 2108761880 | Monday to Friday 8am – 5pm EST (UTC +2)/EEST (UTC+3), | http://my.procurve.com | http://europe.itrc.hp.com |
| Greenland | + 45 70 11 77 00 (international number to Denmark) | Monday to Friday 9am – 5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Guadeloupe | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Guinea | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Guinea-Bissau | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Guyane (French Guiana) | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Hungary | 1 382 1122 | Monday to Friday 9am – 5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Iceland | + 45 70 11 77 00 (international number to Denmark) |
Monday to Friday 9am – 5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Ireland | 1890 252014 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Israel | 09 7623 300 | 9 - 17, Sun to Thu (UTC + 3) | http://my.procurve.com | http://europe.itrc.hp.com |
| Italy (incl. San Marino & Vatican City State) | 02 4528 7010 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Ivory coast | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Jordan | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Kazakhstan | Kazakhstan Almaty: +7 7272 58 4383 Kazakhstan Astana: +7 7172 58 0383 | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com or support.kz@hp.com | http://europe.itrc.hp.com |
| Kenya | 020 2720846 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Kuwait | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Kyrgyzstan | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Latvia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Lebanon | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Lesotho | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Liberia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Liechtenstein | International toll number to Switzerland +41 44 200 41 99 (no in-country number available) | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Lithuania | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Luxembourg | Luxembourg English 4066615621, Luxembourg French 4066615620 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Lybia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Macedonia | Warranty support delivered by local ASDPs | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Madagascar | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Malawi | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Mali | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Malta | Warranty support delivered by local ASDPs | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Martinique | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Mauritania | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Mauritius | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Mozambique | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Moldova | Warranty support delivered by local ASDPs | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Mongolia | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Morocco | 022 24 87 70 | Mon - Fri: 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Namibia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Netherlands | 0900 0400 367 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Niger | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Nigeria | 01 27 14 777 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Norway | 22 57 77 70 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Nouvelle Caledonie | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Oman | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Poland | local 0801 300 310 and international: + 48 22 565 7400 | Mon – Fri 8am –5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com or serwis.polska@hp.com (local language support) | http://europe.itrc.hp.com |
| Polynesie Francaise | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Portugal | 808 781 220 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Qatar | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Reunion | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Romania | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Russia | Moscow +7 495 797 3525 St. Petersburg +7 812 346 7982 | Mon-Fri 9am - 6pm Moscow time | http://my.procurve.com | http://europe.itrc.hp.com |
| Rwanda | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Saudi Arabia | 800 897 1444 | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Senegal | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Serbia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Seychelles | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Sierra Leone | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com or support.czechia@hp.com (local language support) | http://europe.itrc.hp.com |
| Slovakia | + 421 2 5752 5752 | Mon – Fri 8am –5pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com or skservis@hp.com (local language support) | http://europe.itrc.hp.com |
| Slovenia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the ASDP | http://my.procurve.com or eem.support@hp.com (local language support) | http://europe.itrc.hp.com |
| Soa Tome & Principe | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Somalia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| South Africa | 0800 996 233 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Spain | 902 889 344 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| St Pierre et Miquelon | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Swaziland | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Sweden | 0776 62 00 01 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Switzerland | French 022 311 00 28 German 044 200 41 99 Italian 091 971 04 83 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Tadjikistan | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Tanzania | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Togo | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Tunisia | 023 925 000 | Mon - Fri: 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Turkey | (212) 444 71 72 | Mon – Fri 8.30 - 18 GMT | http://my.procurve.com | http://europe.itrc.hp.com |
| Turkmenistan | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Uganda | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Ukraine | +380 44 496 9669 | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com or ukraine_calldesk@hp.com | http://europe.itrc.hp.com |
| United Arab Emirates | 04 366 2020 | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| United Kingdom | 0870 0130 778 | Monday to Friday 8am – 6pm CET (UTC+1) / CEST (UTC+2) | http://my.procurve.com | http://europe.itrc.hp.com |
| Uzbekistan | + 7 495 7973525 International | Mon-Fri 9am - 5pm Moscow time (UTC+4) | http://my.procurve.com | http://europe.itrc.hp.com |
| Wallis et Futuna | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Yemen | International toll number to UAE +971 4 366 2020 (no in-country number available) | English, Arabic: Saturday to Thursday 9 AM - 7 PM UAE Time | http://my.procurve.com | http://europe.itrc.hp.com |
| Zaire | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Zambia | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
| Zimbabwe | Warranty support deliverd by ASDP (Authorized Service Delivery Partner) | Opening hours of the local ASDP | http://my.procurve.com | http://europe.itrc.hp.com |
